Politique d’expédition

Shipping Policy

1. Processing Time: Orders are processed within [3] business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. In case of significant delays, we will notify you via email or phone.

2. Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates depend on the shipping method selected and your location. Standard shipping usually takes [12-15] business days, while express shipping takes [7-10] business days.

3. Shipment Confirmation & Order Tracking: Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within [6] hours.

4. International Shipping: We offer international shipping to selected countries. Additional customs, duties, and taxes may apply and are the responsibility of the customer. We are not responsible for delays caused by customs processes.

5. Lost or Damaged Shipments: We are not responsible for lost or damaged packages due to carrier handling. However, if your order arrives damaged, please contact us immediately with photos of the package and items. We will assist you in filing a claim with the carrier.

6. Returns Due to Undeliverable Address: If a package is returned due to an incorrect or undeliverable address, the customer is responsible for any additional shipping fees to resend the package.

7. Contact Information: For any questions about our shipping policy, please contact us at official@ticksquare.com.